Importados sobre Gerenciamento para Gestão

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The Lean Strategy: Using Lean to Create Competitive Advantage, Unleash Innovation, and Deliver Susta

The Lean Strategy: Using Lean to Create Competitive Advantage, Unleash Innovation, and Deliver Susta

Management Lessons from Mayo Clinic: Inside One of the World's Most Admired Service Organizations

Management Lessons from Mayo Clinic: Inside One of the World's Most Admired Service Organizations

Ta-Q-Bin: Service Excellence and Innovation in Urban Logistics

Ta-Q-Bin: Service Excellence and Innovation in Urban Logistics

Kapferer on Luxury: How Luxury Brands Can Grow Yet Remain Rare

Kapferer on Luxury: How Luxury Brands Can Grow Yet Remain Rare

Smart Collaboration: How Professionals and Their Firms Succeed by Breaking Down Silos

Smart Collaboration: How Professionals and Their Firms Succeed by Breaking Down Silos

Contract Strategies for Major Projects: Mastering the Most Difficult Element of Project Management

Contract Strategies for Major Projects: Mastering the Most Difficult Element of Project Management

Emotional Branding: The New Paradigm for Connecting Brands to People

Emotional Branding: The New Paradigm for Connecting Brands to People

X-Teams: How to Build Teams That Lead, Innovate, and Succeed

X-Teams: How to Build Teams That Lead, Innovate, and Succeed

The Big Book of Customer Service Training Games: Quick, Fun Activities for Training Customer Service

The Big Book of Customer Service Training Games: Quick, Fun Activities for Training Customer Service

From Impossible to Inevitable: How SaaS and Other Hyper-Growth Companies Create Predictable Revenue

From Impossible to Inevitable: How SaaS and Other Hyper-Growth Companies Create Predictable Revenue

Crossing the Chasm, 3rd Edition: Marketing and Selling Disruptive Products to Mainstream Customers

Crossing the Chasm, 3rd Edition: Marketing and Selling Disruptive Products to Mainstream Customers

Raving Fans: A Revolutionary Approach To Customer Service

Raving Fans: A Revolutionary Approach To Customer Service

The Platform Delusion: Who Wins and Who Loses in the Age of Tech Titans

The Platform Delusion: Who Wins and Who Loses in the Age of Tech Titans

Why Bother?: Why and How to Assess Your Continuous-Improvement Culture

Why Bother?: Why and How to Assess Your Continuous-Improvement Culture

Fundamentals of Board Busyness and Corporate Governance

Fundamentals of Board Busyness and Corporate Governance

The Caterpillar Way: Lessons in Leadership, Growth, and Shareholder Value

The Caterpillar Way: Lessons in Leadership, Growth, and Shareholder Value

The New Science of Retailing: How Analytics Are Transforming the Supply Chain and Improving Performa

The New Science of Retailing: How Analytics Are Transforming the Supply Chain and Improving Performa

Riding Shotgun: The Role of the Coo, Updated Edition

Riding Shotgun: The Role of the Coo, Updated Edition

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